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from all of us at JustGiving.
This is our blog - the best place to get the latest JustGiving news, written by our crack team of bloggers. Thanks for stopping by.
Donations
Just to reassure you that the majority of donations are now going through without a hitch - and we expect remaining problems to be fixed by the end of this week.
Password reminders
If you’ve requested a password reminder from us and you haven’t yet received it, we’re very sorry - we’re working on fixing this. The [...]
July 2, 2009 at 4:40 pm • Filed under New on JustGiving • Tagged donations, emails, update
We are really sorry for the problems you have been experiencing with the new website.
We did carry out extensive testing before we launched it last weekend. However, what we now know is that we didn’t test it extensively enough, or try hard enough to break it.
We take full responsibility for our mistakes and our tech team is working 24 hours a day to fix everything, and the rest of the team are staffing the phones and email enquiries to try and help out as quickly as possible.
June 25, 2009 at 7:33 pm • Filed under New on JustGiving • Tagged new site, update, Zarine Kharas
First of all, we’re really sorry about the problems that some of you have been having with the launch of the new site. We know how frustrating and worrying they have been for lots of you who are currently raising money and making donations, and we have our tech team working round the clock to [...]
June 23, 2009 at 4:13 pm • Filed under New on JustGiving • Tagged new JustGiving, service update, update