Interview: Chris Hosker, The Children’s Society

Hi Chris! Tell me, what does a charity Social Media Community Manager actually do?  Social media – it’s all memes,…


Do More Good podcast: Keith Williams talks about the future of fundraising

This week James and Kenneth of the Do More Good podcast are joined by our very own Keith Williams, General…


8 steps to deal with social media negativity

At some point in your social media career, you’ve most likely met a troll. There’s no getting away from them….


Interview: Lily Kendall, Young Women’s Trust

Hi Lily! Tell me, what does an Individual Giving Manager at a small charity actually do? A bit of everything!…


5 things we learnt rebranding and rebuilding our website

At The Bike Project, we refurbish old bikes and give them away for free to refugees in London. To fund…


10 must-reads from February

There’s been a lot going on in February, so you’d be forgiven if you missed some of these links from…


Interview: Emma Humphrey, St Catherine’s Hospice

Hi Emma! Tell me, what does a Digital Marketing Executive actually do? My role as Digital Marketing Executive at St…


6 social media tools you can’t live without

The popularity of social media in charity marketing has led inevitably to the development of tools you can use to…


What is product management & how does it work in charities? Part 2

In our previous article we looked at the basic responsibilities of a product manager. Here, we’ll look in a bit…


Interview: Susheila Juggapah, CharityComms

Hi Sushi! Tell me, what does a digital content manager actually do? I’m the Digital Content Manager at CharityComms, a…


4 resources to help your charity understand where it is at with digital

In digital, as with everything, knowledge is power. Measuring how your digital channels are performing is great, but if you…


The New Facebook, The Same Charities – our live panel discussion

We brought a panel of social media experts together at JustGiving yesterday for a special social media panel discussion. The…