Getting started with user experience Part 2: how to recruit the best people to test your charity website or app

Yesterday my colleague Huu wrote a blog about how to get started with lean user research. Now that you’ve figured out…


Four agile working tips for charities

One of the things I hear repeatedly from charities at the moment is that they’re keen to work in a…


Heat mapping – A guide to creating your own visual data visualisation

A picture is worth a thousand words.  Or in this case a heat map video is worth a million data points.  The…


Five email marketing tactics you don’t know yet

Be honest – do you use email to send bi-monthly emails (when you remember) but not much else? If that’s…


The power of infographics

As Michelle mentioned in our last design team blog post, infographics offer a quick and effective way to communicate information…


Digital transformation. Why you need it and how to do it.

The issue of digital transformation is fast becoming a mainstay on the charity digital agenda. As 2015 draws to a…


What Can Social Media Ambassadors Do For Your Charity?

In our last post, we took a look at what your charity could learn from Taco Bell when it comes…


7 of the best SEO tools for charities

Search Engine Optimisation (SEO) is a vital marketing and acquisition channel for businesses, but it’s also a great way for NGOs and…


Champion your supporters with widgets and leader boards

At JustGiving we’re constantly blown away by the inspiring feats of our fundraisers. One of the ways we acknowledge people…


Key design principles for creating great social content

With the biggest social networks – Facebook, Instagram and Twitter – giving prominence to visual content, it’s crucial to include…


The five steps to CRM success

Getting your CRM practices right, and getting the results you want out of them, can often be a complex task….