Product Update: November 2021

Product Updates Ideas

Welcome to our JustGiving product update. Our teams have been working hard behind the scenes to bring the latest and most useful innovations to life, to help you do more of the amazing work you do!

Here’s the new things we have to share with you this month…


Did you know there is over £1.5 million in Gift Aid missed every day? We want to help charities across the UK claim Gift Aid more easily – so we have partnered with Swiftaid to help make missed Gift Aid a thing of the past.

Swiftaid is an independent and unaffiliated national database of personal Gift Aid declarations and taxpayer data. Charities need to sign up to it via the Swiftaid website and then donors can opt-in to the service when they are making their donation on JustGiving. Once registered, all future donations will connect automatically to Swiftaid, so donors don’t have to repeat entering their details, making sure Gift Aid is never missed.

Register for the Swiftaid service and learn more about the JustGiving and Swiftaid partnership.

Downloadable donation receipts

It’s not unusual for your donors to donate multiple times to fundraisers and causes around the world. So we’ve taken the opportunity to update our ‘Donation History’ feature that is available in all JustGiving accounts.

When a supporter of your charity completes their donation, as well as receiving an emailed donation receipt containing all the relevant data for that donation, we will now also archive all their past donations should they need to access them online in their JustGiving account.

This means that donors can now scroll to any past donation to see details on the amount they donated and the cause that the donation went to. They can also download and print off a PDF version of their donation receipt. This is particularly useful for donors who need to file their taxes and include details on their donation activity.

Here’s a handy help article about downloadable donation receipts that you can share with your donors.

Giving Checkout – new features

We have added some new exciting features to Giving Checkout, thanks to user feedback we received.

Charities using Giving Checkout are now able change the colour of the donation button and amounts to match their brand colours.

Recently, we introduced a feature to allow charities to set suggested amounts on Giving Checkout, to enable donors to give specific amounts of money. Now, we have also added the ability to use text prompts to accompany the suggested amounts – so you can explain what impact these amounts can achieve. For example, you can write that a donation of £10 will buy X for your service user, or a donation of £50 will pay for Z.

Hear more from our product team

You can watch our product team share the latest news and updates from JustGiving at a recently recorded webinar – register for our latest product update briefing and watch on demand.

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Haya Barlas is Head of Product Marketing at JustGiving. She’s passionate about bringing people and teams together to launch new products that help charities raise more for their causes.