CRM: Ready for the next step after free?

Successful non-profit organisations are built on a foundation of good relationships, which is why it’s important to look after those…


Five email marketing tactics you don’t know yet

Be honest – do you use email to send bi-monthly emails (when you remember) but not much else? If that’s…


Five top tips for your donor care journey

Over the last few months Rachel has been doing a bit of ‘back to the floor’ after a reorganisation found…


What to ask yourself when choosing a charity CRM system

If your charity is considering implementing a new database or CRM system, here are six things to consider before giving…


The mythical world of the charity database

In this first post on CRM systems Anthony Fawkes, Founder of Actually Data, talks through the misconceptions of the charity…


Four top tips for creating a responsive email design

We all know that viewing emails on mobiles and tablets is growing at a rapid rate and that emails now…


The ingredients of a great email campaign

So just what makes a good email? And how can your charity drive up those all important click through and…


CiviCRM and using open source technology

Guest blogger Thomas Muirhead, head of digital and CRM at Leukaemia & Lymphoma Research, shares how open source technology has added…