How to deal with negative comments on your social media

Social media can be both a blessing and a curse. Most charities now have some presence on social, and use…


7 things we learned from Social CEOs

Social CEOs celebrates amazing non-profit leaders using social media to propel their charity forward. This annual awards ceremony brings nominated…


5 things you should be doing for your London Marathon runners

Marathons are 26.2 miles long.That’s 55,000 steps for the average person, and almost 3,000 calories. But remember, most marathon runners…


Top tips for increasing social media engagement

You’d have to be living under a rock not to know what social media is and how important it can…


10 moments all charity social media managers recognise

When there’s a spelling mistake on one of your posts even though you proofread it 1,000 times.   When people…


5 top tips for getting more engagement on social media

It’s the aim of the game. Be on social. Do it well. Get likes, comments and shares. However, it takes…


7 steps to developing your social media strategy

Social media should be a massive part of your communication strategy. Whether your aim is to keep current supporters up-to-date…


Small charities smashing it with digital

When you think of a small charity what comes to mind? There are many misconceptions about small charities, one of…


How Teenage Cancer Trust is cutting through the social noise

This year, Facebook announced changes to its news feed algorithm, making it tougher for brands’ content to be seen. Whether…


Six tips for creating a social media policy from The Prince’s Trust

It’s no secret. Policies are dry, dull and functional. But they give you the opportunity to shape your organisation –…


8 steps to deal with social media negativity

At some point in your social media career, you’ve most likely met a troll. There’s no getting away from them….


6 social media tools you can’t live without

The popularity of social media in charity marketing has led inevitably to the development of tools you can use to…