Revealed: the impact of social sharing on fundraising
We’re big believers in the power of social sharing. In fact, we’ve written several blog posts on the topic and…
How to deal with negative comments on your social media
Social media can be both a blessing and a curse. Most charities now have some presence on social, and use…
How I use Twitter in the fight against HIV
Matthew Hodson is Executive Director of NAM aidsmap and the overall winner of the Social CEO Awards 2017. NAM aidsmap…
The reason we didn’t send Christmas cards this year
This year we decided that, rather than sending Christmas cards, we’d give the money we would have spent away instead. Over the…
How charities used #BackToTheFuture Day on Twitter
This Wednesday, 21st October 2015, was widely celebrated as “Back to the Future Day” – the day that Marty and…
What your charity can learn from Taco Bell
At first glance, you might not think that American Tex-Mex fast food chain Taco Bell could have a lot to…
How to deal with internet trolls
People shout abuse at Concern Worldwide’s web team. Well, let me re-phrase that, they tweet abuse at us – often…
Four brilliant social media campaigns you’ve not heard of
#Movember, #nomakeupselfie and #icebucketchallenge might be the first campaigns that spring to mind when we talk about social media. Amazing…
Six social media lessons from the election
With the UK General Election just gone and the US Presidential Election coming up next year, Zoe Amar looks at…
Three little-known features for social media managers
Whether you’re fairly new to social media or consider yourself an ‘old hat’, here are some little-known social media features…
Using personalised social content to get results
A shift in consumer behaviour has required charities to rethink the way that they communicate with existing supporters and reach…
Are you tweeting too much? Or not enough?
A question which comes up time and time again at training workshops or on online forums is ‘how often should…
