What is product management & how does it work in charities? Part 1
Product Management is the development of something which delivers value to your organisation by meeting the needs of your users….
Around the world in 5 donation journeys
Do you ever think about where you’d move to if you won the lottery? Me too – usually based on…
Getting started with User Experience Part 2: Don’t Be Shy
In Part 1 I wrote about the importance of getting to know your users and where to look for feedback. …
Try this one trick to improve your usability testing sessions
When someone walks into your usability lab they are expecting a test. You may tell them again and again that…
Getting started with User Experience Part 1: Know Your Supporter
Whilst interest in User Experience has increased through web design, it’s still ultimately about an organisation committing to creating things…
Why you should care about second screening
Picture yourself as a fly on the wall at Chez Hazle on any given evening. Whilst you may wish to…
