27 Comments

1. 19 November 2014 Susan Russell says:

   Can you include Gift Aid in the Donate Box please? Are there additional charges for this service?

2. 19 November 2014 Amanda Jubb says:

   As Susan says it would be good to have the Gift Aid option there too. In terms of the ability to use the Donate Box, is there a requirement for people to have already fully registered with Just Giving so that they can do the one click donation? If they aren’t registered or don’t have their payment details securely stored, I assume they be directed elsewhere to add in details around their payment options?

   Is the charging structure the same as using the just giving page options? How compatible is this with websites that already have their own donate options or would this be considered a replacement for that?

   I just want to understand the implications for this before I advocate, what appears to be, a great option. Thanks

3. 19 November 2014 Mayoor Patel says:

   Ditto …is Gift Aid included in the donate box and what are the costs for the said service? Thnx MP

4. 19 November 2014 Sally Falvey says:

   Hi Susan, Mayoor – Donate Box is available to all charities registered on JustGiving, so if you’re already a member, there’s no extra cost.

   Good news about Gift Aid… It’s already included in our donation flow, so when someone hits the donate button in your Donate Box they’ll be able to add Gift Aid there and then.

   Thanks,
   Sally

5. 19 November 2014 Matt says:

   Hi, looks great! Is it possible to change the styling box and alter the button text?

   Thanks,

   Matt

6. 19 November 2014 Jackie Howard says:

   I work for the CBT and would like to know how I can get a Donate button added to our website.

7. 19 November 2014 Niall says:

   Hi,

   Is there going to be an In Memory option for this?

   Thanks

8. 19 November 2014 Marion says:

   We use ThankQ and pull in JustGiving income via the API – how will income donated in this way be handled through the API? Same as for direct donations?

9. 19 November 2014 Sally Falvey says:

   Hi Amanda – Thanks for your Qs. Good news about Gift Aid… It’s already included in our donation flow, so when someone hits the donate button in your Donate Box they’ll be able to add Gift Aid there and then.

   If someone has a JustGiving account they can do one click donation. If they’re new to JustGiving, there’s just a couple of extra steps in the donation flow, so they can create an account and save their details for next time.

   Our usual fees apply to donations made via Donate Box. You can find out more here: http://just.ly/1ubaB6D

   Donate Box is great for charities who want a mobile-friendly donation flow that encourages post-donation sharing on social media, so I’d compare it to your current tool and see which one is best for your charity.

   Thanks,
   Sally

10. 19 November 2014 Sally Falvey says:

    Hi Niall – Thanks for your comment. No plans at the moment for an In Memory option, but it would be good to know a bit more about what you had in mind. Pop us an email please via http://just.ly/contact-jg
    Thanks,
    Sally

11. 19 November 2014 Sally Falvey says:

    Hi Marion – Yes that’s exactly right.. The same as direct donations.
    Thanks,
    Sally

12. 19 November 2014 Sally Falvey says:

    Hi Matt – Thanks for your Q. You can’t change the styling box and alter the button text I’m afraid… What did you have in mind?
    Thanks,
    Sally

13. 19 November 2014 Jamie Parkins says:

    Hi everyone,

    Jamie here, one of the development team behind Donate Box. Thanks for all the interest and feedback so far. I thought I’d share a couple of charity websites I found today so that you can see Donate Box in action:

    http://www.rainrescue.co.uk/make-a-donation/
    http://www.afrikids.org/

    You can see how the width of the box can be set by the charity (330-600 pixels max). We’ll be changing some of the styling in a forthcoming release so that the donate button does not get so stretched and we’ll keep you posted if we’re able to add different styling options in the future.

    Please keep your ideas coming.

    Thanks,
    Jamie

14. 19 November 2014 Matt says:

    Hi Sally, thanks for getting back to me.

    We’re just about to build a panel on our site which would do the first step of the journey from your slides, the user would complete the 2nd/3rd step on through JG, but we’re missing the 4th step.

    We’re planning on building this from scratch with the JG API, so that we can style it to fit with our branding. I was just thinking that if there’s a framework we could use, then it would save us some dev time.

    Thanks,

    Matt

15. 19 November 2014 Sally Falvey says:

    Hi Matt – I see. That makes sense. We’ve tried to keep Donate Box pretty neutral at the mo in terms of styling so it sits comfortably on all sorts of charity websites. No framework for you at the moment I’m afraid, but let us know if we can help with the API implementation.
    Thanks,
    Sally

16. 19 November 2014 Matt says:

    Hi Sally.

    Ok, no probs. Thanks for the offer of help, will let you know if we have any questions.

    Cheers

    Matt

17. 19 November 2014 Ruth says:

    Can this tool be embedded into emails?

18. 20 November 2014 Jamie Parkins says:

    Hi Ruth,

    The donate box is served by a line of code called javascript. Embedding javascript into emails is pretty much a no no.

    Consider the fact that someone might be reading an email offline. How would the email serve the donate box content if this was the case? It would cease to work.

    Instead you can link to the donation process from any email template you create and we offer tools and buttons to do so inside the charity account.

    Cheers

19. 20 November 2014 Sally Falvey says:

    Hi Ruth – It doesn’t work for email I’m afraid. What did you have in mind?
    Thanks,
    Sally

20. 20 November 2014 Beck says:

    Great work guys!

21. 21 November 2014 David says:

    Anyone else notice its REALLY slow to load up on their page. Its has significantly impacted the speed our website home page renders within the browser.

22. 22 November 2014 Sally Falvey says:

    Hi David – Just visited http://www.fairlybelovedrabbitcare.org and it loaded right away for me. Are you still experiencing load issues?
    Thanks,
    Sally

23. 30 November 2014 Martin says:

    Hi,

    love the idea of a donate box. Could you include a target=”_blank” in the code so as to open up the justgiving box in a new tab rather than navigating away from our charity site?

    Also I have completed both the one off donations and monthly subscription sections but only the one off donations section is rendered in the page.

    Thanks

    Martin

24. 01 December 2014 Sally Falvey says:

    Hi Martin – Thanks for your feedback. Great to hear you’re liking Donate Box.

    When people donate using a DB on your website, they are taken to JG just for the donation flow (which is mobile-optimised) and then returned to your website… So they always end up back where they started and can engage with more content on your website 🙂 We felt keeping it all in the one window made for a smoother user journey from your website and back again.

    At the moment, Donate Box is just for one-off donations, but we’d like to build in monthly giving in the future. We’ll keep you posted.

    Thanks,
    Sally

25. 02 December 2014 Alyson Koe says:

    Hi there,
    This looks really good and is definitely something we’re interested in.
    Does it have a facility where donors can choose to receive further information from us?

26. 02 December 2014 Sally Falvey says:

    Hi Alyson – Good news… We’re rolling out an update to Donate Box tomorrow that will enable people to opt-in to comms from your charity. It’ll be a little tick box underneath the donate button.
    Thanks,
    Sally

27. 30 March 2016 Anna says:

    Can you clarify exactly which browsers this donation box is compatible with? It isn’t showing up for some of the visitors to our website, which is proving quite frustrating. It’s been very useful otherwise.